Should you have any inquiries regarding our merchandise, orders, or corporate distribution, please do not hesitate to contact our administrative team. We aim to address all written communications systematically and look forward to assisting you.
Corporate Correspondence Details The ZeroTrace Strip digital storefront is operated and maintained by YES GLOBAL, UAB, a corporate entity registered under the laws of Lithuania. All official corporate and operational communications should be directed to the credentials provided below:
Legal Entity Name: YES GLOBAL, UAB
Company Registration Number: 306979366
VAT Registration Number: LT100017711611
Registered Office Address: V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania
Primary Contact Email: hooks@zerotracestrip.com
Official Contact Number: +370 62109589
Communication Framework and Response Times To maintain procedural structure, we process all incoming inquiries on a sequential basis. Please review our communication guidelines prior to submitting your query:
Written Inquiries: For general assistance, product availability queries, or transaction records, please forward your message to our designated inbox at hooks@zerotracestrip.com.
Response Standard: Our administrative team reviews communications regularly. Upon receipt of your message, we will endeavour to provide a comprehensive response within twenty-four (24) hours.
Telephone Assistance: For urgent administrative matters, our registered telephone line (+370 62109589) is available during standard European business hours (Monday to Friday, 09:00 to 17:00 EET).
Important Note for Correspondents: To help us address your inquiry efficiently, please include your full legal name, order reference number (where applicable), and a clear outline of your specific query within your initial email correspondence.